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Summer Substitutes Wanted for Service Office in Katrineholm

Polismyndigheten

24 days left
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Are you ready for a bigger task?

We are now looking for summer substitutes for our service office in Katrineholm. With us, you will develop and gain life experiences together with engaged and friendly colleagues, while your work contributes to increasing safety and reducing crime in Sweden.

The Swedish Police Authority consists of approximately 40,000 employees and is divided into seven police regions, several common departments, and a secretariat. The Eastern Police Region covers Södermanland, Östergötland, and Jönköping counties. The Södermanland Police Area is further divided into three local police areas: Eskilstuna, Katrineholm, and Nyköping, as well as an investigation section and a secretariat.

The summer substitutes are needed during the period of June to August. The employment begins with a two-week training, of which one week is theory and one week is practical.

JOB DESCRIPTION

As a passport handler at the service office, your primary task will be to be the face of the authority and assist citizens who seek the police for various reasons. The work involves preparing and processing police authority matters. Other tasks may include receiving permit applications, answering questions via phone and email, and other duties related to service office work. In this role, it is important that you can deliver good service with a smile for 40 hours a week while maintaining quality and spreading positive energy to your colleagues.

Main tasks:

  • Process and issue travel documents
  • Register lost property
  • Handle payments via cash register

QUALIFICATIONS

We are looking for someone who has:

  • Completed high school education or equivalent education that the employer assesses as equivalent
  • Work experience in reception services or equivalent in service with direct customer contact, e.g., retail.
  • Driver's license (B)
  • Very good knowledge of Swedish in both spoken and written form
  • Good ability to express yourself verbally and a good understanding of English

It is an advantage if you also have:

  • Training in RES
  • Studying at the police academy
  • Studying law
  • Experience in governmental processing.

Personal qualities

We are looking for outgoing service personalities with high social competence. Since the employment involves processing cases, we see that you are meticulous and responsible. As the work involves daily contact with various personalities with differing abilities from all parts of the world, high demands are placed on communication skills, being attentive, clear, and able to adapt your message according to the recipient and situation. You have the ability to work at a high pace while maintaining a high level of service and quality. As the face of the police, you are representative and trustworthy.

We will place great emphasis on your personal qualities.

OTHER

Job title: Administrator
Work location: Katrineholm
Working hours: Scheduled and varies depending on workplace/location, evening work occurs 1 to 2 times a week
Start date: May/June 2026. The employment begins with mandatory training.
Temporary until: 2026-08-31, Start and end dates may be determined by agreement.
Function: Reception Administrator

After the temporary employment ends, there may again be opportunities for intermittent employment (hourly employment).

Please apply by attaching your CV (we do not want a personal letter) and answering the selection questions. The questions are based on the requirements profile for this recruitment, and your answers will form the basis for the selection process. Therefore, it is important that you respond clearly and thoroughly to the questions and do not refer to other documents, e.g., CV. Answering the questions is a prerequisite for your application to be considered complete.

Please note that requirements and any merits must be fulfilled at the time of application.

We use e-recruitment to streamline and ensure the quality of the recruitment process. Applications for this position will only be accepted via the Police's recruitment support Visma Recruit.

If you have protected personal information, references, or similar information that you consider to be sensitive, we recommend that you contact the responsible HR consultant before proceeding with your application.

If you wish to supplement your application, please contact the responsible HR consultant.

An employment with the Police Authority may begin with a six-month probationary period.

The Police Authority is Sweden's largest authority. We offer you a workplace that stimulates diversity, creativity, and personal development.

Please read about our benefits as an employee of the police at: https://polisen.se/erbjudande (https://polisen.se/erbjudande)

We conduct our operations according to the six principles of the state value base: democracy, legality, objectivity, freedom of opinion, respect, and efficiency and service. As an employee of the police, you are expected to act according to these principles and contribute to their maintenance. This is a prerequisite for legal security, legal certainty, and the legitimacy of the police in society. As a representative of the police, you respect everyone's equal value and create trust in the police.
Please read more about the police and our operations at polisen.se

Warm welcome with your application!

We decline calls and emails from those who wish to sell advertising and recruitment services.

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